Finalists announced for 2022 Paragon Awards
SSILC is honored to support HBI Office Plus Inc. and their leader Jay Sullivan, President and CEO and his entire team in their nomination for the 2022 Paragon Award for Customer Service Excellence. We are very pleased to share the incredible and continued customer service experience enjoyed from HBI and we are thrilled to learn today that HBI Office Plus Inc. is a Finalist in that category!
HBI’s motto is ‘creating customers for life’. This is not just a ‘tag line’, HBI really means it! And they have certainly done that with SSILC!
Over the last three year, SSILC has worked on a relocation that culminated with opening of our new office in March 2021. As part of SSILC’s relocation to a new facility, HBI provide project management, ‘live design’ and planning for the new space and complete design and delivery of all components of the interior from moveable walls through to office furnishings. HBI is also now the exclusive supplier of office supplies to SSILC.
During our relocation project HBI went above and beyond in customizing their services to meet our unique needs, to understand our business and to support our organization. As SSILC serves persons with disabilities, we had specific requirements related to accommodations for persons with disabilities. HBI’s team worked closely with us to understand our requirements. Their professionalism, passion, commitment and dedication to customer services was, and is, so very genuine and authentic!
HBI worked tirelessly, including through two years of pandemic, to achieve product delivery timelines and ensure we were able to move into our new space as planned. And what an incredible new, modern and accessible space it is! We love our new home and that is due to HBI’s care and dedication through the entire process!
HBI’s commitment and dedication to their customers exemplifies the attributes of the Paragon Award for Customer Service Excellence and we both congratulate them on being a Finalist in this category and wish them all the best as they are truly deserving of this prestigious Award!